Frequently Asked Questions

About Perscription skincare:

What is Prescription skin care?
Prescription skincare (also known as Cosmeceuticals) is a class of topical skincare products which contains significantly higher concentration of active ingredients (such as Vitamin A, Vitamin B,C, Hyaluronic Acid, AHA etc) compared to non-cosmeceutical (over the counter) skincare products.
Why can I not buy Prescription Skincare from beauty stores in shopping malls?
Due to the higher concentration of the Active Ingredients, Prescription skincare products can irritate the skin or cause allergic reaction. Therefore, they cannot be sold directly to the public in shopping malls and have to be prescribed by appropriately qualified skin professionals.
Do Cosmeceutical products deliver superior clinical results in terms of skin rejuvenation and other common skin concerns such as sun damage, pigmentation, tone, texture etc?
Absolutely. Cosmeceutical skin products are like prescription medication. They are far more effective than non-cosmeceutical skin products found in high-street stores. They deliver clinically proven results when used correctly.

Due to the higher concentration of active ingredients; the Prescription skincare product actually work on the cellular biology of the skin cells.

Non-cosmeceutical skin products even though feel and smell good and may hydrate the skin to a degree; they are usually not able to deliver any clinically proven results which are visible to an average user.

about mss:

What type of advice are you able to offer online?
Our area of expertise is cosmetic medicine, skin rejuvenation and minimally invasive cosmetic surgery. We offer advice on skincare, dermatological lasers, medical peels, fat reduction treatments, cosmetic injectables and various cosmetic surgery procedures
Are you dermatologists?
No. We are not dermatologists. We are a team of Cosmetic Medical Doctors, Cosmetic Surgeons, Cosmetic Nurses and Dermal Therapists focusing on Anti-ageing and skin rejuvenation treatments.
Do you treat chronic skin conditions such as dermatitis or eczema?
We do not treat chronic infectious, inflammatory or auto-immune skin disorders. These skin conditions require specific prescription medications and long term management. You have to see your GP for such concerns who may refer you to a dermatologist.
Do you offer skin cancer checks online?
No, we do not offer skin cancer checks online. However we can provide you appropriate medical advice if you have any concerns about skin cancers.
Can I get a prescription for Isotretinoin (Accutane)?
Unfortunately we cannot prescribe Accutane to online clients as it is a restricted medication. However we can advise and assess your skin for certain alternatives including tretinoin and retinol forms of retinoic acid.
How long is the Online Consultation?
Our average video consultation(zoom, facetime, skype) is approx 15 minutes in duration. However, we are flexible with our time to a degree and may be able to spend more time with you at no additional cost if our schedule allows.
Why do you charge a fee for online consultations?
As mentioned above; we are a team of Australian Registered Medical Doctors, Nurses and Dermal Therapists. Our consultations are performed in actual cosmetic clinics in Perth, WA.

Like all Private Healthcare providers in Australia, we have to charge a fee for our professional services and overheads. Medicare does not cover any of our costs.

The consultation fee paid by you is redeemable when you make a purchase. Terms and Conditions apply.
Is my consultation fee covered by Private Health Funds?
Cosmetic skin consultations are usually not covered by Private Health Funds. However, please check with your Private Health Fund directly.
Would I get ongoing clinical care from MSS once I have purchased any skin products?
Yes, we offer a monthly subscription skincare to all our customers. Please click here to find out more.

Book an Online Skin Assessment.

For a personalised skin assessment, book your video consultation with one of our trained Dermal Therapists.
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